Helplines

Here is a list of helplines throughout New Zealand. If you need to talk there are a variety of support networks available.

1737
Call or text 1737 for support with feelings of anxiety, overwhelm or just needing someone to talk to 24/7

Alcohol Drug Helpline
0800 787 797 and text 8681 – advice, information and support about drinking or other drug use

Alcoholics Anonymous
0800 229 6757

Ambulance secondary triage
Clinical telephone assessment by registered nurses for low acuity 111 calls to St John and Wellington Free Ambulance

Crisis Resolution Service (CRS)
0800 745 477 – Mental health and addiction emergencies or call 111

Depression Helpline
0800 111 757 and text 4202 – callers can talk through emotional and psychological issues with counsellors and via the National Depression Initiatives:

Depression.org.nz
Helping people find a way through depression

The Diver Emergency Service Hotline
Advice and treatment of all diving related incidents, accidents or injuries, including the emergency management of decompression illness, 0800 4 DES 111 (0800 4337 111).

Gambling Helpline
0800 654 655 and text 8006 – support for those worried about gambling or the gambling of others

Good Shepherd
NZ financial support (0800) 466 370 M-F 9am-5pm

Healthline
0800 611 116 – registered nurse assess and provide advice free 24/7

Hutt Valley Benefit Education Service HVBEST
04 529 8108 M-F 9am-5pm

Immunisation advice
0800 IMMUNE (0800 466 863) – providing advice to the public (in partnership with the Immunisation Advisory Centre (IMAC))

Kidsline
0800 543 754

Kōkiri Marae
Kaupapa Māori support (04) 039 4630 M-F 9am-5pm

Lifeline
0800 543 354 or text 4357 – Crisis support, suicide prevention services, mental health support and emotional assistance

The Lowdown
And text 5626 – support to help young people recognise and understand depression or anxiety